Refund policy
📦 Return & Refund Policy
1. Processing & Shipping Time
- All orders are processed within 1 to 3 business days.
- Shipping times vary depending on the selected method and location.
2. Returns & Eligibility
At BuzzyPrint, all products are made to order, meaning each item is printed specifically for you. We accept returns under the following conditions:
✅ Accepted Returns:
- Defective or damaged items (must be reported within 3 days of delivery).
- Incorrect product received (wrong size, color, or design).
🚫 Non-Returnable Items:
- Items returned outside the 14-day return window.
- Products that have been worn, washed, or altered.
- Returns due to change of mind or incorrect sizing (please check our size guide before ordering).
3. Return Process
If your item meets the return conditions:
1️⃣ Contact Us: Email us at printbuzzy@gmail.com within 3 days if the item is defective or within 14 days for any other eligible return. Provide your order number and a clear photo of the issue.
2️⃣ Approval & Return Instructions: If approved, we will provide return instructions. The item must be sent back in its original condition.
3️⃣ Refund or Replacement: Once received and inspected, we will process a refund or send a replacement within 5-7 business days.
4. Return Shipping Costs
- Customers are responsible for covering the return shipping costs.
- BuzzyPrint covers return costs ONLY for defective or incorrect items.
- We recommend using a trackable shipping service, as we are not responsible for lost returns.
5. Refunds & Processing Time
- Refunds will be processed to the original payment method within 5-7 business days after receiving the returned item.
- Shipping fees are non-refundable unless the return is due to a mistake on our end.
📌 If you have any questions regarding our return policy, feel free to contact us at printbuzzy@gmail.com.
